Recognising a Gambling Problem
Problem gambling often develops gradually and can be difficult to recognise from the inside. The following questions are adapted from internationally recognised self-assessment frameworks. If several of these apply to you, it may be worth speaking with a professional or using one of our player protection tools.
Answering honestly — even just to yourself — is the most important first step. There is no judgment here, and reaching out for help is a sign of strength, not weakness.
If you answer "yes" to three or more of the questions on this page, we strongly encourage you to speak with someone. Our 24/7 live chat team can connect you with support resources or activate player protection tools on your account right away.
Ask yourself honestly:
These questions are for self-reflection only — not a clinical diagnosis.
Do you find yourself spending more money or time gambling than you originally intended?
Have you ever borrowed money, sold belongings, or used bill money to fund gambling?
Do you often return to gambling to try and recover losses from a previous session ("chasing losses")?
Have you hidden the extent of your gambling from family members or close friends?
Do you feel restless, anxious, or irritable when you try to reduce or stop gambling?
Has gambling caused problems with your relationships, work, studies, or financial situation?
Do you think about gambling frequently — planning upcoming sessions, reliving past wins, or calculating how to win back losses — even when you are not actively playing?
Have you made unsuccessful attempts to control, cut back, or stop gambling?
If three or more of these apply to you, please reach out. Contact our support team via live chat, or refer to the support resources listed below. You are not alone, and help is available in Malaysia.
